We are looking for Back Office and Customer Support Agents for an international tech company!

Ոլորտ: 
Հաճախորդների սպասարկման և Զանգերի կենտրոն
Կազմակերպության անվանում:
Applebrie
Աշխատանքի վայրը: 
Yerevan
Աշխատաժամանակի տեսակը: 
Full time
Աշխատանքի նկարագիրը: 

We are looking for customer support and back office support agents for an international tech company. We are dealing with cool technology that support awesome tech companies to grow within the Fintech space.

The company is looking to hire a large team that will eventually handle all our customer support, success and onboarding processes. We are looking to hire full time employees to work Monday - Friday.

The role is entirely in English so this is a must. Any additional languages a bonus.

Աշխատանքային պարտականությունները: 

Responsibilities

  • Answer customer support tickets, emails and chats
  • Answer customer support emails
  • Support our B2B team on Skype and via telephone
  • Support our back office team with customer onboarding
  • Support our Finance team with funding, invoicing and other payments
  • Manage customer information on our CRM and customer portals

 

Պահանջվող որակավորումները: 

Requirements

  • Excellent command of the English language both written and spoken.
  • Tech savvy and comfortable learning to use new software
  • Experience with customer support
  •  Hard working can do attitude and not afraid to learn new things

Nice to haves

  • Experience with banking, finance or similiar industrys
  •  Additional languages a plus
  •  Experience working with CRMs
  •  Experience with Zendesk
Դիմելու ընթացակարգը: 

If you are interested send your CV to kristinekhachatryan1993@gmail.com

 

Բացման օրը: 
25/02/2019
Դիմելու վերջնաժամկետ: 
21/03/2019
Ընկերության մասին:

If you are looking at setting up a brokerage, have an existing operation, we’ve got you covered with the right tech to ensure that your business has the right edge.

Integrating the smartest technologies including AI/BI and rule-based computing engines into our Fintech eco-system, our systems outperform in cost, return on investment and value. Time to make the switch.