We are looking for Back Office and Customer Support Agents for an international tech company!
We are looking for customer support and back office support agents for an international tech company. We are dealing with cool technology that support awesome tech companies to grow within the Fintech space.
The company is looking to hire a large team that will eventually handle all our customer support, success and onboarding processes. We are looking to hire full time employees to work Monday - Friday.
The role is entirely in English so this is a must. Any additional languages a bonus.
- Answer customer support tickets, emails and chats
- Answer customer support emails
- Support our B2B team on Skype and via telephone
- Support our back office team with customer onboarding
- Support our Finance team with funding, invoicing and other payments
- Manage customer information on our CRM and customer portals
- Excellent command of the English language both written and spoken.
- Tech savvy and comfortable learning to use new software
- Experience with customer support
- Hard working can do attitude and not afraid to learn new things
Nice to haves
- Experience with banking, finance or similiar industrys
- Additional languages a plus
- Experience working with CRMs
- Experience with Zendesk
If you are interested send your CV to firstname.lastname@example.org
MicroBiz develops cloud retail management software enabling small to mid-sized retailers to operate physical stores and ecommerce sites from a single application. MicroBiz was founded in 1985 and has an existing customer base of thousands of retailers worldwide. MicroBiz Cloud has won numerous awards for its retail management software. Our corporate office is situated in the heart of Silicon Valley in the San Francisco Bay Area and we have a development/QA facility located in Yerevan Armenia.